Reporting charging point and billing issues
Charging point issues
You can report an issue with an electric vehicle charging point by calling WattStop freephone on 0800 912 4193. Please quote the charge point ID number when reporting an issue.
Payment issue
You can report a payment issue by calling WattStop freephone on 0800 912 4193.
If you still have questions about a WattStop payment, you can email electricvehicles.billing@edinburgh.gov.uk.
So, we can look into your payment query, please tell us
- Your name
- Your email address
- Charge point / socket ID
- Charge point location
- Charging session date and time
You can also contact WattStop for any account or billing issues by calling freephone on 0800 912 4193.