Our concierge team is there to help keep your building safe, clean, well-maintained and provide support and advice. Your concierge works closely with housing officers to address tenancy and estate issues.
Keeping you safe and secure
- We monitor CCTV and door entry systems.
- Carry out regular patrols of buildings and estates.
- Respond to visitors and help control access to the building.
Cleaning and maintenance
- Keep communal areas clean and tidy.
- Remove graffiti, litter and dumped items.
- Carry out minor repairs like changing light bulbs, unblocking sinks and painting.
Supporting you as a resident
- Answering your questions and resolving complaints quickly.
- Providing advice and information to help solve problems.